What We Collect and Why We Keep It
When you open an account, we collect your name, contact details, date of birth and payment identifiers — including the mobile wallet numbers you link for bKash, Nagad or Rocket transactions. Session data such as device type, browser and IP address is logged automatically to keep
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your account secure and to detect unusual access attempts. We also record transaction references from bKash, Nagad and Rocket so we can resolve any payment query you raise with our support team. This data is processed to fulfil the account contract between you and tk9, to
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meet obligations under applicable law where required, and to keep the platform running safely. We do not sell your personal information to advertising networks or unrelated third parties. Sharing with third parties is limited to payment processors needed to clear your deposits and withdrawals, and to
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fraud-prevention services that check suspicious activity. Your eligibility to use this service depends on local law and your region. Data handling practices described here apply to accounts in supported and eligible regions only.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.